Legal

Privacy policy

How Tool Ridge Base collects, uses, and retains personal data from website visitors and briefing requests.

Last updated: 21 August 2026

Data controller

Tool Ridge Base, Office 10, 34 Demo Street, Hsinchu 00000, Taiwan, is the controller for personal data collected through toolridgebase.click and related briefing communications. Email: info@toolridgebase.click. Phone: +886 3 0000 7630.

Data we collect

  • Contact form submissions: name, email, consultation interest, project context, message content
  • Correspondence you send by email or phone
  • Technical logs reasonably required for security and site operation (for example IP address, browser type, and timestamps)
  • Cookie-related preferences as described in our cookies policy

We do not ask for sensitive categories of data through the public form. Please do not submit passwords, payment card numbers, or health information.

Purposes

We use personal data to respond to briefing requests, prepare proposals, perform contracted advisory work, improve site reliability, and meet legal obligations.

Where applicable concepts under Taiwan’s Personal Data Protection Act (PDPA) and related practice apply, we process data based on your request to take steps toward a contract, our legitimate interests in operating a professional advisory practice, and compliance with law.

Retention

Briefing inquiries are retained up to 24 months unless an engagement begins, in which case records follow the retention period in the engagement file (typically up to seven years for accounting and dispute needs). Server logs are rotated on a shorter operational schedule.

Sharing

We use infrastructure and email providers who process data on our instructions. We do not sell personal data. We may disclose information when required by Taiwanese authorities or to protect legal rights.

International transfers

If a processor stores or accesses data outside Taiwan, we take reasonable contractual and organizational steps appropriate to the transfer. By contacting us you acknowledge that communications may transit networks outside Taiwan.

Your rights

Subject to PDPA and applicable law, you may request access, correction, deletion, or restriction of your personal data, and you may inquire about our processing. Contact info@toolridgebase.click. You may also lodge a complaint with the competent Taiwanese authority.

Children

The site and services are directed at business professionals. We do not knowingly collect data from children.

Updates

We will post privacy updates on this page with a revised date.